| Industry | Marketing | Reference # | 1158 |
|---|---|---|---|
| Location | Toronto | Experience | 2 Years |
| Salary | 37,500 | Education | University Degree |
| Status | Permanent | Contact |
Our Client has built a significant, award-winning business providing information-rich marketing publications to a blue-chip client list, from major financial institutions to food companies and health organizations. They are currently looking for an energetic Bilingual Client Account Coordinator to join their team.
The primary focus of this role to act as a liaison between the clients who are ordering products through internal departments; Editorial, Marketing, Sales and Production, and to coordinate the successful delivery of products to the clients from the initial order to the final delivery.
Responsible for the smooth running of internal programs from data entry to final delivery; attend weekly meetings and report on the status of programs regarding photos, articles, sales numbers and problems
Handle telephone inquiries from prospective and current clients; and set up new accounts, and assist clients in designing custom titles, writing custom messages and choosing custom articles
Coordinate incoming images, articles, messages with the appropriate departments i.e. Production and Editorial; including preparation of tracking reports prior to export and contacting clients for missing information i.e. photos, articles, messages
Run cancellation reports, and contact clients who wish to cancel to retain their business
Ensure that all data entry is complete and correct before export, and check proofs before going to press and make any corrections needed, attend fulfillment check at suppliers’ premises
Qualifications
- Fluently bilingual in written and spoken English/ French,
- 2 + Years experience in Customer Service Role
- Exceptional telephone & communications skills
- Post Secondary Education
- MS Word
Desired Characteristics
- Self-motivated
- Likes to learn
- Thrives on challenge
- Enjoys people
- Detail-oriented, but can see the big picture
- Able to multi-task
- Team player
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.