| Industry | Information Technology | Reference # | 1143 |
|---|---|---|---|
| Location | Mississauga | Experience | < 1 Years |
| Salary | $40,000 | Education | College or University |
| Status | Permanent | Contact |
Our Client is an Award winning Customer Relationship Management (CRM) Solution Provider.
They are growth oriented who are currently searching for a motivated self starter who will grow with the company in a Bilingual Technical Support Specialist role.
Key Role Responsibilities and Activities
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Providing first level IT assistance to our clients, performing problem diagnosis and resolution, assisting clients in applying fixes and managing situations that may involve multiple support personnel
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Properly escalate any potential or outstanding issue
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Manage and be accountable for all calls that you have logged until they are completed.
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Ensure constant communication is maintained with internal and external clients.
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Maintain user/problem databases and support documentation
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Participate in hardware/software testing, implementation and updates.
Required Experience and Education
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Fluently Bilingual in French and English
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Post Secondary Education within related IT field
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1 year experience within related role or environment
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Ability to diagnose problems and provide solutions
Highly Desired Experience and Education
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Solid working experience with Windows 2000 including; Active Directory, MS Office 2000 Suite, PC hardware components and functionalities
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Working knowledge of MS SQL Server, network security and Visual FoxPro
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MSCE and A+ certification is an asset.
A few reasons why it’s great to work for our client
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The ability to work with an Award Winning company
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Great salary and benefits
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Ability to work within a growing company
If you are interested in this role, apply today.
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.