| Industry | Medical | Reference # | 1125 |
|---|---|---|---|
| Location | Cambridge | Experience | 2 Years |
| Salary | $37,500 - $40,000 | Education | College or University |
| Status | Permanent | Contact |
Our Client is a leader in the Medical Industry and they have an immediate requirement for a Bilingual Customer Service Representative.
They primary focus of this position is to deliver outstanding customer service to both internal and external customers by demonstrating ownership of all
Respond to external and internal customer calls in a prompt and professional manner in order to ensure efficient and prompt dispatching of service requests, service calls and customer requests.
Coordinate and track all emergency repairs, installations and replacement activities with service technicians and customer.
Accurately enter service request details and relay details to appropriate service technician or customer.
Schedule, coordinate and document all equipment loaner details including arrangements for shipping, pickup and returns.
Prepare accurate service quotations for customers.
Coordinate and track all repairs, CSA and QC equipment activities with Lab Technicians and customer.
Qualifications
- Fluently Bilingual in French and English
- 2 – 3 years experience within related customer service or dispatch environement
- Post Secondary Education
- Interpersonal skills
- Excellent Communication skills in both English and French
- Problem solving skills
- Time Management skills
- Organizational skills
- Stress management skills
- Attention to detail
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.