| Industry | Medical | Reference # | 1123 |
|---|---|---|---|
| Location | Mississauga | Experience | 2 Years |
| Salary | $38,000 - $40,000 | Education | College or University |
| Status | Permanent | Contact |
Our Client is an International Medical Corporation, and they have an immediate requirement for a Bilingual Customer Service Representative.
The primary focus of this role is to provide optimum support, information, and service to external and internal customers.
Order entry
Dispatching of field service technicians:
Generates reports from field service system to identify technician results
Makes recommendations to improve process of technician dispatching and technical support.
Liaises with Customer Service in the U.S. to offer complete and timely information to customers.
Initiates returns and credits.
Resolves all customer complaints and inquiries.
Prepares and provides daily, weekly, and monthly statistical information for reporting purposes utilizing various computer modules/programs to ensure appropriate and accurate documentation and data report occurs.
Qualifications
Fluently Bilingual in French and English
Minimum 2 years experience within similar Customer Service Environment
Proven dedication to providing optimum customer satisfaction.
Strong leadership, problem solving and troubleshooting skills, computer experience
Excellent interpersonal, written, verbal and analytical skills also required.
Excellent computer skills
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.