| Industry | Building Materials | Reference # | 1101 |
|---|---|---|---|
| Location | Concord | Experience | 2 Years |
| Salary | $40,000 - $45,000 | Education | College or University |
| Status | Permanent | Contact |
Our client, a global leader in the building materials sector, is currently seeking to immediately fill a Bilingual Credit Specialist position. This is a great opportunity for an experienced accounts receivable professional to join a dynamic and growing multinational company in a diverse and stimulating position.
The Bilingual Credit Specialist acts as the link between the sales departments and the clients; performing reviews of customer accounts to ensure prompt payment of past due invoices and executes timely resolution of disputed items to maintain A/R in current status. You will be regularly communicating in French and English both orally and in writing.
Responsibilities:
- Review customer accounts assigned to you and follow up to ensure customer accounts are kept current.
- Utilizing various collection tools such as Aging Reports and Getpaid, contact past due customers by fax or call according to the service level agreements (SLA) commitments
- Working closely with Customer and Sales, ensure all disputed items are resolved in a timely manner
- Adherence to policies and procedures pertaining to credit, collections, reconciliation and reporting
- Maintain up to date records of customer contact information in Getpaid and keep detailed notes of any correspondence between internal and external customers
- Research and submit appropriate adjustment request form to Order to Cash (O2C) Application to clear corresponding credit and debits
- Notify customers of outstanding unapplied cash or credit memos and submit payment request form if required
- Maintain, review and adjust credit limit exposure and notify Credit Sr. Specialist and Credit Managers of over extended credit limits for review
- Advise / raise awareness of potential delinquent accounts to Sr. Credit Specialist, Credit Managers and/or Sales to request assistance or recommend next course of action, such as legal, 3rd party collections, liens etc…
- Respond to customer inquiries concerning account reconciliation issues and provide all backup as requested
- Gathering and assessing various credit reports and trade references to determine credit worthiness of new or existing credit customers, and provide recommendations to
- Sr. Credit Specialist or Team Lead
- Contribute to the ongoing mandate of process improvements within Credit and other areas to enhance efficiency, communication of information and reduce potential exposures.
Qualifications:
- Bilingual (English and French) written and oral is mandatory
- 2-4 years experience in credit and collection related function
- Proficient in using SAP would be a definite asset
- Able to assess and promptly resolve problems while meeting deadlines and prioritizing work
- Able to demonstrate flexibility with job duties and scope of work in a cooperative environment
- Apply common sense understanding and problem-solving skills to complete activities.
- Skilled in Collections, Customer Service, including analyzing customer needs through soliciting, evaluating and acting upon customer feedback
- Proficiency in Excel and office productivity tools (MS Office, Lotus Notes, etc.)
- Strong written and verbal communication skills
- Post-Secondary degree in business or related field preferred
- Previous exposure to various credit reports required (Equifax, Lumbermen’s & DnB, etc.)
- Manufacturing industry or shared services experience beneficial
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.