| Industry | Manufacturing | Reference # | 1088 |
|---|---|---|---|
| Location | Toronto | Experience | 1 Year |
| Salary | $38,000 - $46,000 | Education | College |
| Status | Permanent | Contact |
Our client, is a global marketer of consumer and commercial products that touch
the lives of people where they live, work and play. Currently, they have a need
for a Bilingual Customer Service Professional.
The overall role of this job is to act as the primary point of contact with
customers via inbound calls and email for both English and French speaking
customers (must be bilingual English/French).
Key Role Responsibilities/Activities/Deliverables:
• Gather and interpret relevant data to support placement of orders.
• The individual will check order status, pricing, product information, warranty
claims and other general inquiries.
• Data entry of orders. No outbound sales.
Required Experience/Competencies/Education:
• High School diploma/GED required.
• Fluent in French and English (written, spoken and read).
• 1 year Customer Service experience.
• Computer system proficiency (MS Office).
• Quantitative and analytical skills.
• Strong phone etiquette skills, verbal communications, grammatical and
professional business skill sets.
• Leadership, organizational and follow-up skills are required.
• Outgoing, confident and detail oriented.
• Adept at multi-tasking, self-motivated with a strong drive to resolve issues
quickly and effectively and work well within a team atmosphere.
• Strong math and problem-solving skills.
• Strong keyboarding/data entry skills.
• Positive attitude.
Highly Desired Experience/Competencies/Education:
• AS400, Warehouse Mgt system and SAP.
• Consumer Products Industry Experience.
A few reasons why it is great to work for our client:
• Employee first approach.
• Great team atmosphere.
• Very good benefits including RSP plan and Company Pension Plan.
If you are qualified and interested in this role, please apply today!
Apply
To apply to this position please forward your resume as a MS Word attachment to:
If you have already been in contact with a consultant from Bilingual Recruiters, please contact them directly to confirm your interest in this position.
Due to the high volume of resumes received please be advised only those selected for an interview will be contacted. No phone calls please.
Also, to view other Bilingual Positions, please visit our Career Opportunities page.